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Adobe Robohelp

How to Increase Collaboration and Performance — Interview with Emma Hamer

Nov 13, 2006 • podcasts

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Duration: 42 min.

Emma Hamer, a performance improvement consultant in Vancouver, Canada, explains how to move your performance up to another level by setting up the ideal collaborative workspace, overcoming team members' fears of change, and addressing other common problems in the workplace.

In this podcast, she covers the following:

  • Helping writers cope with major changes (such as implementing a CMS)
  • Understanding the difference between a group and a team
  • Radically increasing collaboration and communication on project teams
  • Changing the way your workspace is organized
  • Encouraging your employees to present great ideas
  • Dealing with lack of consensus in a department
  • Understanding human factors about managing and leading
  • Making performance reviews less burdensome and more accurate

To contact Emma, send an e-mail to You can also visit her website at

To leave a comment on this podcast, call 727-493-2139, send an email to, or use the comment feature on the post.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here.