If you have not yet seen or explored Google Groups, I really encourage you to, especially if you are trying to solve a problem. I was able to get oodles of knowledge about macros out of the Word > Tables and Word > Mailmerge groups. I also found good solutions from the Robohelp group. Basically all the Microsoft MVPs hang out on Google Groups. Subscribing to groups and unsubscribing is easy, and of course you can access your group anywhere you have the internet.
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I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here.