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Year in Review -- "You" Chosen as Most Important Person

Jan 3, 2007 • general

In one of the more interesting articles that Scott Abel has written this year, he gives his year in review.

Here's an excerpt:

Throughout 2006, nothing was more evident than the increasing acknowledgement of the user as the focal point of all we do. Even Time Magazine made the user - more specifically, YOU - its Person of the Year for 2006. Sure, we've always touted the user as key -- know thy audience is the first rule of any technical communication program - but until this year in particular, we were never really challenged to practice what we preached. We could skip steps like usability testing, persona development, and content modeling (who would notice?) in order to make a tight deadline. We'd rationalize our reality by saying, "We'll do our best to make sure the next version is better," provided we were given the information, tools, and time we needed to do better. Fat chance.

Isn't it interesting that Time chose the user as the person of the year?

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. In this blog, I write about topics related to technical communication — Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, academics, and more. I'm interested in simplifying complexity, API documentation, visual communication, information architecture and findability, and more. If you're a technical writer of any kind (progressional, transitioning, student), be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.