A couple of weeks ago, Rhonda recommended Boagworld as a good podcast to listen to. If you're into web design, I also recommend this podcast, particularly the episode on Community Websites. This episode has two parts:
Paul mentioned a few interesting points about communities:
Asking more questions is a technique I plan to do just with my regular blog posts.
Also, Paul talked about the varying degrees of participation that sites allow, from simply allowing comments to allowing users to entirely control the content. He relates an experience of how he implemented a forum for one group, and it didn't have much participation. He then changed the medium to an email list, and it took off. He said you have to know your audience and the way they prefer to communicate.
He's got a cool English accent too, and says things like CONtribute instead of conTRIbute. (He sounds a little like the Geico Gecko, actually.) (In looking for an image of the gecko, I realized the gecko has his own blog!)
There's a bit of fluff at the beginning of the shows, but if you skip past it you soon sink into good content. You get the sense that he really knows what he's talking about.
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I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here.