Someone wrote to me asking if I have examples of companies integrating podcasts into their mix of technical communication deliverables. If you know of any, please let me know in the comments to this post. Here's what come to mind:
I wish I could think of more examples where companies are starting to use podcasts in their mix of technical communications. I think screencasts and Captivate videos are more prominent for technical instructions. Podcasts aren't very good at delivering step-by-step technical information. Concepts are where podcasts excel.
You might ask the guys over at ipressroom.com for some examples, or also email the Podcast Academy folk. Personally, I think every company should have a podcast on their product (if it warrants it). I know Madcap recently announced integration with audio content such as podcasts. That surprised me a little — I wasn't aware that there was even a demand to start integrating podcasts with technical help content.
Please let me know if you find any other examples.
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I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include the following technical communication topics: Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, and certificate programs. I'm interested in information design, API documentation, visual communication, information architecture and findability, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.