Adobe Robohelp

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Adobe Robohelp

Making Help More Human, and other discussions

Apr 7, 2007 • podcasts

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Duration: 35 min.

In this episode of Tech Writer Voices, Heidi and I talk about a number of cool trends in the technical writing world, particularly the need to make help more human by adopting conversational tones and addressing the angry/frantic state of the user.

A few of the topics we cover include the following:

Send feedback to tom@idratherbewriting.com or hhansenseattle@gmail.com.

About Tech Writer Voices

Tech Writer Voices is a podcast specifically for technical communicators. The weekly show features interviews, conversations, tips, and other information for those who write help content.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here.