I heard a good podcast on IT Conversations called "Everything Is Miscellaneous." Dr. Moira Gunn interviews David Weinburger, one of the authors of the Cluetrain Manifesto (which was the Web 2.0 manifesto). One of Weinburger's points is that traditional models of classification are breaking down. Information cannot be neatly categorized and shelved anymore. Everything is thrown into a giant box labeled Miscellaneous.
His point is best expressed from this review by an information scientist (excerpted on IT conversations):
The big contribution of "Everything is Miscellaneous", I think, is the concept of "orders". "First-order order" is structuring, like the placement of sentences in a text or products on a shelf. "Second-order order" is classification, putting information into categories and subcategories, maps,, etc. "Third-order order" is tagging and other meta-data, which allow us to make our own categorization on the fly ("give me a list of all books in this bookstore, divided by century published and subdivided by genre"). It's a neat set of phrasing, and if the book is not remembered for anything else, hopefully that taxonomy will remain.
In other words, it's getting harder and harder to organize information. You can't merely put it into various categories and subcategories. You need to tag the information with abundant metadata and allow users to create the order they want. Or perhaps create a wide variety of views based on different arrangements, associations, and information from the metadata tags.
Looking over the 226 posts on my site, I know that archiving by category isn't working. I like the Related Posts feature more than the category archives, but neither really seems to make the blog navigable. I have an search feature and an index, but do they work for readers either?
In reality, I'd say 90% of regular readers just scan down the home page looking for interesting posts. The rest find my by Google. Weinberger's book looks like a good read because the explosion of information on the Web has aggrandized the importance of information architecture. At the STC Conference, Jack Molisani talked about the importance of becoming hyphenated. Information architecture is one area to develop expertise.
Get new posts delivered straight to your inbox.
I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here.