This tutorial on Visio's shapes from Microsoft is the best online tutorial I think I've ever seen. If I were modeling my help after a perfect example, it would be this tutorial.
It contains both audio and text. You can control the audio easily, or just read the text.
Each page is short (2 minutes) so your attention span doesn't time out.
While you listen to the audio, you look at a graphic that demonstrates the concept explained.
You can see your progress through the course so you can see how many more screens are left.
After 10 screens or so, you're given a quiz. Responses appear after each answer.
After the quizzes, you have files to download and steps to walk through yourself. This helps you not just follow steps, but actually learn and grasp the material.
Some graphics are mini-demos you can watch.
The information is chunked and kept somewhat simple so it's not overwhelming.
At the end of the course, you receive a quick reference card to help you remember what you learned.
You also have the opportunity to rate the course and give feedback.
I'd Rather Be Writing Newsletter
Get new posts delivered straight to your inbox.
About Tom Johnson
I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here.