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Archive for February 6th, 2008
Answering Questions on the “Practicalities of Blogging”
February 6th, 2008 | Posted in blog | 9 Comments »
Kevin on the TECHWR-L listserv asked a lot of questions on the “practicalities of blogging.” I thought I would respond here in a post rather than on the listserv, because so many people outside of techwr-l have the same questions. Kevin asks, Let’s say that I wanted to finally start a blog (it seems de rigeur for techwriters (and many others) to have a website … more »
A Web 2.0 Documentation Idea Gone Wrong
February 6th, 2008 | Posted in blog | 10 Comments »
Many of us want to integrate innovative Web 2.0 practices into our online help. But if we create blogs, wikis, or other interactive features outside the help file, users may never use them. I’ve been using SharePoint 2007 as a file repository for my online help mainly because of the publishing control it gives me. And since I was already using SharePoint as my file … more »
I wish all companies provided tech support like this
February 6th, 2008 | Posted in blog | 1 Comment »
TechSmith (the creators of Camtasia Studio, SnagIt, and other tools) has the best free tech support I’ve ever seen. I submitted a question yesterday about reducing file size in Camtasia Studio, and today I received a screencast reply from one of the TechSmith staff. He wrote, Thanks! Here’s a few answers to your questions: http://screencast.com/t/QNIh41u4 I was blown away by the screencast reply. I bet … more »
Blogger Compiles Extensive Examples of Unnecessary Quotation Marks
February 6th, 2008 | Posted in blog | 1 Comment »
Someone sent this link to me today: a blog of unnecessary quotation marks. Keep your eye out for any more sightings and send pictures to the author. Of all grammar errors, unnecessary quotation marks are one of the funnest and most playful, as they can change or obscure meanings in hilarious ways.