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How Jing Can Benefit Technical Writers

Feb 11, 2008 • general

JingJing, a new project by TechSmith, is a tool that allows you to quickly capture video or an image from your computer and share it with others, such as project team members or customers.

After you capture images or video with Jing, you click a Share button to quickly upload the capture to a web host, file directory (e.g., SharePoint), or Flickr. Within seconds Jing gives you a URL to share with others. Jing is a cool, easy-to-use tool, and it can have a big impact on IT project teams in the areas of technical support, quality assurance, and development.

To demonstrate Jing, here's a quick example. Let's say you're documenting a project and you suddenly have an idea to enhance the usability. But you know how developers hate to read long explanations when they could watch a movie instead, so you Jing it.

http://idratherbewriting.com/jing/2008-02-08_2225.swf

Or let's say that you also provide support for the applications you document, and someone sends you an email asking how to do a task. Instead of writing out a long, tedious procedure, just create a quick jing.

http://idratherbewriting.com/jing/2008-02-08_2310.swf

Or suppose you're documenting an application when you notice a bug, but it's kind of hard to explain, and someone really just needs to see it. You can't call over the entire team, but you can create a quick Jing and send it to everyone.

http://idratherbewriting.com/jing/2008-02-08_2319.swf

It's often easier to create a jing than to compose an email.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. In this blog, I write about topics related to technical communication — Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, academics, and more. I'm interested in simplifying complexity, API documentation, visual communication, information architecture and findability, and more. If you're a technical writer of any kind (progressional, transitioning, student), be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.