You know the scenario: you've been assigned a new application to document, and you arrange for the subject matter expert (SME) to demo it. But when you show up at the demo, the SME is on fast-forward, moving through each tab and screen on hyperdrive. From your perspective, the SME may sound like this: Soyoucandothisonthistab and fromhereiswhereyoudothat and makesureyoudocumenthowtodothis ....
Before you know it, the 1 hour demo is over, and the SME has crammed an entire encyclopedia of information down your throat before you can properly chew and digest the information.
There's a good solution to this. You can easily record these SME demos and play them back at your convenience -- multiple times.
There are a variety of recording techniques, but here's how I do it.
To record the SME demo:
To turn these settings off, click the Make Recording link in the Task List in the upper-left of Camtasia's main window. Then in the Camtasia Recorder dialog box that appears, go to Tools > Options and deselect the Capture Layered Windows and the Solid Capture Rectangle check boxes. (See the image below.)
Having a recorded SME demo will enable you to refer back to the file for later use, or send it to other authors who are working on the project.
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I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include technical writing, authoring and publishing tools, API documentation, tech comm trends, visual communication, technical writing career advice, information architecture and findability, developer documentation, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.