You know the scenario: you've been assigned a new application to document, and you arrange for the subject matter expert (SME) to demo it. But when you show up at the demo, the SME is on fast-forward, moving through each tab and screen on hyperdrive. From your perspective, the SME may sound like this: Soyoucandothisonthistab and fromhereiswhereyoudothat and makesureyoudocumenthowtodothis ....
Before you know it, the 1 hour demo is over, and the SME has crammed an entire encyclopedia of information down your throat before you can properly chew and digest the information.
There's a good solution to this. You can easily record these SME demos and play them back at your convenience -- multiple times.
There are a variety of recording techniques, but here's how I do it.
To record the SME demo:
To turn these settings off, click the Make Recording link in the Task List in the upper-left of Camtasia's main window. Then in the Camtasia Recorder dialog box that appears, go to Tools > Options and deselect the Capture Layered Windows and the Solid Capture Rectangle check boxes. (See the image below.)
Having a recorded SME demo will enable you to refer back to the file for later use, or send it to other authors who are working on the project.
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I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include the following technical communication topics: Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, and certificate programs. I'm interested in information design, API documentation, visual communication, information architecture and findability, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.