Comments on: Why Software Applications Need Product Blogs, and Why They Don’t Get Them

By: Blogs: best practices draft, Part 2 « The Liner Notes

Blogs: best practices draft, Part 2 « The Liner Notes — Thu, 04 Feb 2010 15:50:25 +0000

[...] point #8), and don’t just post press releases (Paul’s point #5). Tom Johnson has a great list of useful things you could use a software product blog for, all of which would be very useful for both the readers and the [...]

By: 10 Ways to Gather Feedback from Users | I'd Rather Be Writing - Tom Johnson

10 Ways to Gather Feedback from Users | I'd Rather Be Writing - Tom Johnson — Sat, 18 Oct 2008 17:18:21 +0000

[...] biweekly tips newsletter (housed on a blog, with posts sent in emails to users) can help spoonfeed that user little bits of knowledge in [...]

By: Your page is now on StumbleUpon!

Your page is now on StumbleUpon! — Fri, 02 May 2008 15:35:19 +0000

[...] Your page is on StumbleUpon [...]

By: Game 28: #2 Seed I’d Rather Be Writing Versus #5 Seed Men With Pens | Writer's Resource Center

Fri, 02 May 2008 13:59:39 +0000

[...] 7. Why Software Applications Need Product Blogs, and Why They Don’t Get Them [...]

By: Foul Writers World » Blog Archive » To blog or to wiki software software development?

Sat, 26 Apr 2008 16:22:13 +0000

[...] Johnson recently wrote an interesting article about “Why Software Applications Need Product Blogs, and Why They Don’t Get Them”. While I completely agree with his sentiments I also believe that instead of blogging a good [...]

By: one man writes » Recently Read

one man writes » Recently Read — Sun, 20 Apr 2008 20:14:23 +0000

[...] Why software applications need product blogs and why they don’t get them As well as having a very long title, Tom also hits on some points well worth considering if you are at all web savvy (and I’m presuming that, as you are reading this blog, you are). Most of his ideas are spot on but would require a lot of business process change, but I think they are worth picking up on: I can think of six major ways product blogs can benefit users and project teams. Product blogs can … – Provide a venue for product announcements – Allow users to submit product bugs – Allow users to submit feature requests – Provide a roadmap preview for the product – Enable a point of connection between users and project teams – Provide a way to teach advanced tips to users [...]

By: Software Development Company

Software Development Company — Sat, 19 Apr 2008 06:33:01 +0000

Yeah its easy and simple setting up your blog is a 2 minute process Through the blog, you can deliver more advanced tips that users may never be aware of, even if the tips already exist in the help.more info for users of blog…

By: Simon North

Simon North — Thu, 17 Apr 2008 09:51:54 +0000

I think where you write ‘blog’ you could also write ‘wiki’. I introduced a wiki where I work internally – which includes a blog facility that the CEO now uses – and now we port part of the wiki to an external ‘support center’ for customers and partners. We do all 6 things you list, but also achieved your ‘dream’ – you can use the wiki instead of the online help (most of the documentation is ported), but going another step further, we wrote some code so you can also do context-sensitive searches on highlighted words in our proprietary programming language (think if it as a sort of dynamic context-sensitive help system).

Now I’m working on integrating automatically-generated wiki pages into the application generation process.