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Quick Reference Guides Right Where You Need Them

Apr 9, 2009 • general, quick-reference-guides, web-design

Have you ever tried to adjust your office chair but couldn't remember how to do it? Do you ever look at all the little levers under your seat and wonder how they work with the myriad muscles in your back? Don't you wish you could just pull a quick reference guide ... out of the arm of your chair?

Birds eye view of the quick reference guide
Birds eye view of the quick reference guide

Here's a close-up:

Birds eye view of the quick reference guide
Close-up view of the quick reference guide

Thanks to Louellen Coker of Content Solutions for sending me these pictures. I believe this is her actual chair, which is from Neutral Posture. It's a great example of integrating help directly in the user interface, making it part of the product rather than a separate entity.

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About Tom Johnson

Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. In this blog, I write about topics related to technical communication — Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, academics, and more. I'm interested in simplifying complexity, API documentation, visual communication, information architecture and findability, and more. If you're a technical writer of any kind (progressional, transitioning, student), be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.