Tip for Usability in Context-Sensitive Help | I'd Rather Be Writing

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Tip for Usability in Context-Sensitive Help

July 30th, 2009 | Posted in blog Comments Off

Theresa Putkey explains how to make context-sensitive help more usable. Don’t just present a single task to the user that relates to the page the user is on, but rather present a variety of topics spanning the how, when, why, and other related issues for the page.

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Tags: context-sensitive help, Intercom, Technology & Science

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