Although without a doubt I will miss my colleagues and projects that I worked on at 41st Parameter / Experian, the switch to Amazon Lab126 presents a lot of new opportunities that I’m really excited about. For example, I’ll likely be working on documentation for more mainstream commercial products in the public space, which are engineered in the Lab126 location.
I don’t have a lot of detail, so I’ll keep this post short. One small note about the “Lab126” part of the name. Lab126 is where a lot of the hardware devices (such as Fire TV, Kindle, or Echo) are developed, hence the “lab” part of the name.
The “126” doesn’t refer to an address but rather to the numbers 1 and 26, representing the positions to the first and last letter in the alphabet, reflecting the A to Z arrow in the Amazon logo. Here’s the official explanation:
The Lab126 name originated from the arrow in the Amazon logo, which draws a line from A to Z in “Amazon.” In Lab126, the 1 stands for “A” and the “26” stands for “Z.” The subsidiary functions as an Amazon lab of innovation, research, and development for consumer electronics products, drawing the best minds in Silicon Valley together.
Amazon has a list of 14 leadership principles. One of Amazon’s leadership principles is “Customer Obsession”:
Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
I like the idea of starting with the customer and working backwards.
As always, I will continue to blog about my experiences in tech comm, so stay tuned and perhaps you’ll see an evolution of thoughts, processes, and other details in upcoming posts.
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I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include the following technical communication topics: Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, and certificate programs. I'm interested in information design, API documentation, visual communication, information architecture and findability, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.