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Presentation recording: Two Great Teams that Work Great Together: Bridging the Gap Between Documentation and Support

May 22, 2016 • podcasts

At the May WTD meetup, Neal Kaplan gave a presentation titled Two Great Teams that Work Great Together: Bridging the Gap Between Documentation and Support. This post contains the audio and video recording of the presentation.

At the May WTD meetup, Neal Kaplan gave a presentation titled “Two great teams that work great together: Bridging the gap between documentation and support”:

You can download the MP3 file here and view the slides here.

You can learn more about Neal Kaplan at his blog: Customers and Content.

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Tom Johnson

I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include the following technical communication topics: Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, and certificate programs. I'm interested in information design, API documentation, visual communication, information architecture and findability, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.