Presentation recording: Two Great Teams that Work Great Together: Bridging the Gap Between Documentation and Support
At the May WTD meetup, Neal Kaplan gave a presentation titled “Two great teams that work great together: Bridging the gap between documentation and support”:
You can learn more about Neal Kaplan at his blog: Customers and Content.
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About Tom Johnson
I'm a technical writer based in the California San Francisco Bay area. In this blog, I write about topics related to technical communication — Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, academics, and more. I'm interested in , API documentation, visual communication, information architecture and findability, and more. If you're a technical writer of any kind (progressional, transitioning, student), be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.