If you’re an STC member, you can read the article on the STC Intercom site here: How to Research What You Need to Learn to Be Successful as a Technical Writer .
In the article, I explain four facets of knowledge — Product knowledge, Technical knowledge, User knowledge, and Industry knowledge — and how this knowledge informs documentation. I also explore strategies for incorporating this knowledge into your daily workflow.
If you don’t have access to the STC Intercom magazine, you can read an earlier version of the article on my site here: How do you learn what you need to learn to be successful as a technical writer?
The differences between the two aren’t substantial. In the earlier version, I wrote about learning what you need to know to be successful. In the final version, I contextualized learning as “research” to better fit in with the larger themes in the issue.
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I'm a technical writer based in the California San Francisco Bay area. Topics I write about on this blog include the following technical communication topics: Swagger, agile, trends, learning, plain language, quick reference guides, tech comm careers, and certificate programs. I'm interested in information design, API documentation, visual communication, information architecture and findability, and more. If you're a professional or aspiring technical writer, be sure to subscribe to email updates using the form above. You can learn more about me here. You can also contact me with questions.