Category Archives: general

Thirteen life hacks

lifehacks

The other day I ran across a post detailing 46 brilliant life hacks. Since then I’ve been mulling over a few of my own life hacks and wanted to share them here. The following are a few tips that have worked for me. They are totally random, covering “life” in general, but I’ll share them Continue Reading »

Benefits of tool diversity, part II

In my previous post, Is tool fragmentation a good thing?, I lamented the trend toward tool fragmentation in the tech comm community, noting several disadvantages that fragmentation brings: fragmentation of community and knowledge sharing increased overhead of learning new tools frustration with HR departments who expect strong knowledge of their chosen tool (among hundreds) I Continue Reading »

Strategies for content re-use in Confluence

confluencethumb

I’ve been knee-deep in Atlassian Confluence lately, analyzing the best way to re-use content. In this post, I’ll describe a fictitious scenario that resembles an advanced content re-use situation and then explore various strategies for re-use. The scenario Suppose you’re creating a bicycle manual for a Trek 7.3 FX (which happens to be the exact bike I recently bought). Continue Reading »

10 technical writing principles to live by

Image by James Butler (Flickr)

As I started my new job, I’ve been thinking about the most important technical writing principles I’ve learned in the past. The following are 10 principles to live by when doing technical writing. 1. Always test out the instructions yourself. Unless you can walk through the instructions and perform the tasks yourself, it will be Continue Reading »