Category Archives: quick reference guides

Webinar Recording: Designing Quick Reference Guides

A couple of weeks ago I gave an STC webinar called Designing Quick Reference Guides. This was a general STC webinar, and usually I am not allowed to repost the recording, but due to some audio difficulties, I had to re-record it, and the STC gave me permission to post the re-recording. Here are the Continue Reading »

Quick Reference Guides: Short and Sweet Documentation

This is the proceedings writeup that my colleague Ben Minson and I wrote to accompany our presentation on quick reference guides for the upcoming STC Summit in Atlanta. Be sure to check out the quick reference gallery mentioned near the end. Tom’s Perspective: The Need for Shorter Documentation Several years ago, the customers I wrote Continue Reading »

Quick Reference Guides Right Where You Need Them

Have you ever tried to adjust your office chair but couldn’t remember how to do it? Do you ever look at all the little levers under your seat and wonder how they work with the myriad muscles in your back? Don’t you wish you could just pull a quick reference guide … out of the Continue Reading »