Wikinomics: Combining Wikis with Economics; the More You Share, the More You Win

Wikinomics explores the economic side of wikis. In this Harvard Business Review (HBR) ideacast, Don Tapscott, author of Wikinomics: How Mass Collaboration Changes Everything, tells a story about a CEO of a gold mining company who embraced wiki principles to boost his company’s revenue from 90 million to 10 billion. Frustrated by his geologists’ inability Continue Reading »

Plagiarism and Cannibalism Both Natural and Necessary, say Writers and Musicians

In a podcast on plagiarism by Public Radio International, Jonathan Lethem interviews Jim Fleming, a writer, and Paul Miller, a musician, about their thoughts on the controversial practice of reusing others’ content without the owners’ consent. They refer to plagiarism as recycling what’s been done before, “cannibalizing” it and creating something new that is composed Continue Reading »

Creating Passionate Users Explains How to Make the Best User Manual Ever

Kathy Sierra from Creating Passionate Users made an A+ post titled The Best User Manuals EVER today. The most interesting tip was to structure your user manuals by layers of difficulty, and motivate users to progress to the next layer. The manuals Kathy mentioned give instructions about horse riding rather than software, but similar principles Continue Reading »

Free Podcasts at Open Culture: Informational Podcasts on Almost Everything

Free podcasts over at http://www.oculture.com/weblog/. (Actually, 99% of podcasts are free, but it’s an adjective that never hurts.) The sheer volume of worthwhile, information podcasts listed on this Open Culture is amazing. I’m going to be spending a few hours just grabbing all the podcast feeds into my FeedDemon newsreader. Wish they had a big Continue Reading »

Examples of companies integrating podcasts into their mix of technical communication deliverables?

Someone wrote to me asking if I have examples of companies integrating podcasts into their mix of technical communication deliverables.  If you know of any, please let me know in the comments to this post. Here’s what come to mind: I know Novell does podcasts. BMC also provides podcasts. Boagworld uses instructional podcasts as a Continue Reading »

37 Signals, To Do Lists — Printable To Do Lists To Get Organized

37 Signals’ to-do lists, which offer printable to-do lists online to help you get organized, or to simply make lists, is one of the most useful tools I’ve used lately. Although I didn’t write favorably about 37 Signal’s Campfire chat product, I really recommend their to-do lists. Mainly, all their products are cool, but the Continue Reading »