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Camtasia Studio or Captivate: A comparison | Technical Writer
Word Macro for Resizing Images that Have a Specific Style
When you single source from an online help authoring tool and generate an output to Microsoft Word, almost invariably you have some clean-up reformatting to do. For me, one of these areas deals with screenshot images. I prefer to have Word resize my screenshots (to a smaller size) because images look a lot sharper and Continue Reading »
Tapping your creative juices Interestin …
Tapping your creative juices Interesting division of challenges into component parts: “Sometimes the problem is cognitive, e.g. learning and explaining. Sometimes the problem is emotional, e.g. conflict resolution. Sometimes the problem is spiritual, e.g. conflict of interest. Sometimes the problem is physical, e.g. constrained by available resources. And most of the time the problem is Continue Reading »
An Article That Changed My Approach to Help
After a topic title in your help, what do you write? Do you jump straight into the numbered steps, or do you explain why a user would likely perform the topic? Although I practice the latter (adding explanatory text before the steps), I recently read an article by Mike Hughes that convinced me readers rarely Continue Reading »