The Evolution of Technical Writing

This post is brought to you by, a website hosting company made up from skilled hosting professionals who offer exceptional customer service and technical support. Note: I don’t often publish guest posts from sponsors, but I think this essay provides a brief yet informative history of the tech comm profession that is worth reading. Continue Reading »

Flat file systems versus database models for help


In Goodbye WordPress: 2014 Will Be the Year of the Flat-File CMS, Jeremiah Shoaf argues for the upcoming dominance of flat-file systems over database-driven sites such as WordPress. I found the post extremely interesting because I’ve been moving back and forth between flat-file systems and database systems with my DITA publishing strategies. There are compelling arguments Continue Reading »

The Author Experience — Interview with Rick Yagodich


Length: 26 min. Download MP3 (right-click and select Save As) While I was at Information Development World, I had a conversation with Rick Yagodich about his new book, Author Experience. This is one of the first books in The Content Strategy series of books. During our conversation, Rick and I talked about the following topics: Why do Continue Reading »

Slides and recording for “Perfecting the audio narration in instructional video” at Info Dev World


Yesterday at Information Development World I presented “Perfecting the audio narration in instructional video.” Here are my slides and recording. Length: 50 min. Download MP3 (right-click and select Save As) Perfecting the audio narration in instructional video from Tom Johnson PowerPoint in other format: pptx | zip Also, I know I posted it earlier, but Continue Reading »

Upcoming presentation at #InfoDevWorld: “Perfecting the Audio Narration in Instructional Videos”


I’m giving a presentation this week at Information Development World on voiceover with video tutorials. My presentation is Thursday at 2pm. Here’s the description: Perfecting the Audio Narration with Instructional Videos No matter what tool you use to create video tutorials, getting the voice right — sounding professional, clear, and friendly — is an art. Continue Reading »