Noz Urbina on The Biological Imperative for Intelligent Content (Intelligent Content 2014)

noz-urbina-thumb

Noz Urbina talks about “The Biological Imperative for Intelligent Content” at Intelligent Content 2014. See urbinaconsulting.com for more info. Audio Your browser does not support the audio element. Use Chrome or Firefox instead. Download MP3 (right-click, then Save Link As) The Biological Imperative of Intelligent Content from Intelligent Content Conference

Don Day on Connecting Intelligent Content with Micropublishing (Intelligent Content 2014)

don-day-thumb

Don Day talks about Connecting Intelligent Content with Micropublishing and Beyond at Intelligent Content 2014. See contelligence.org for more information. http://www.youtube.com/watch?v=_fkBWWPQ5fM] Audio Your browser does not support the audio element. Use Chrome or Firefox instead. Download MP3 (right-click, then Save Link As)

Sarah O’Keefe on The Many Facets of Content Strategy (Intelligent Content 2014)

sarah-okeefe-thumb

Sarah O’Keefe speaks about The Many Facets of Content Strategy at Intelligent Content 2014. See http://scriptorium.com for more information. Audio Your browser does not support the audio element. Use Chrome or Firefox instead. Download MP3 (right-click, then Save Link As) The Many Facets of Content Strategy from Intelligent Content Conference

An argument for complexity rather than simplicity in technical communication

complexitystructurethumb

I am rarely impressed by mission statements, but I find the first paragraph of the recent reformulation of STC’s mission statement refreshing. It defines the practice of technical communication as “the discipline of transforming complex information into usable content for products, processes, and services” (President’s Midterm Report). The mission statement does continue on to address Continue Reading »

Gamification and user engagement in e-learning and documentation

tryjquerythumb

For the past year I’ve been working at a gamification startup company called Badgeville in Silicon Valley. Badgeville is one of a handful of companies specializing in “gamification.” When you gamify an application, you integrate game elements into non-game contexts to better engage your users. If done right, gamifying an application can increase the engagement Continue Reading »