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Latest Posts

Some web tools worth using in help solutions
Piggybacking onto the innovation of the web
Microsoft and the last 5 great technological innovations
Interactive video workshop in San Jose this Saturday, 1-5pm
The genius of Github and how it can transform tech comm
XML and the web: drifting farther apart?
The only significant innovation for tech comm
A long list of technical innovations semi-relevant to technical writers
Sustaining and disruptive innovations
Podcast: The upcoming tcworld India conference on March 12-13, with Akash Dubey
Why do we need PDFs?
Upcoming workshop: Creating Interactive Video Tutorials, with Bernard Aschwanden on Feb 21
Best practices for API documentation -- podcast with Andrya Feinberg
Survival strategies for API documentation -- slides and recording
Creating context-sensitive help by converting your help into a JSON API with Jekyll

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