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Latest Posts

Creativity in the Workplace
Avoiding the Shut Down Mode
STC's Online Certificate Courses
Clive Thompson on the New Literacy
An argument for slowing down in an age of rapid online exchanges
Why teens don't use Twitter
Podcast with Anne Gentle about her Conversation and Community book
Review of Conversation and Community: The Social Web for Documentation
Converting Lurkers into Contributors in Online Communities -- Nielsen's 90-9-1 Rule
A Refreshing Angle on the Name of our Profession
Making Spaces in Cluttered Houses and Cluttered Lives
A Few Software Tips to Make Technical Writing Easier
Humor essay about a car manual's diction
"Social Documentation" -- Cool but Problematic
The Importance of LinkedIn, Twitter, and Facebook in Job Searches

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