In this video, I interview Larry Kunz about new variables for technical writing project managers. Larry talks specifically about the ways agile and social media are changing the way technical writers manage projects. We recorded this video at the STC Summit in Dallas. The next day, Larry received the President’s Award at the STC Summit for his work with strategic planning. (I didn’t know it … more »

Today I spent a rather lonely day writing documentation. I had one team meeting, during which our team gathered for what seemed like a brief second. We then departed back to our respective portfolios, most of us working alone and in solitude toward some distant documentation goal.

This is a guest post from Collin Turner about staying afloat as a technical writer in an agile environment. When the sound of my Outlook calendar groaning drifted across my office I knew I had fifteen minutes to prepare for a rapid-fire succession of meetings that would last three hours … the “Agile Gauntlet.” It was a daily occurrence and a price I willingly paid … more »

One of the fundamental aspects of quick reference guides is knowing when to create them. A few weeks ago I was assigned to a small project team working on a relatively simple application, and I pitched the idea of several role-based quick reference guides for the help content. I showed samples from other projects, and the project team agreed it was what they wanted. Soon … more »

Technical writing experiences in a SCRUM environment – The Content Wrangler Community.