Tag Archives: Anne Gentle

Trends in Search Engine Optimization — Shifting from Search to Social?

In The Big Shift from Search to Social, Anne Gentle notes the growing problem with Google’s search and trends towards alternative search sources, such as social networks like Facebook. She links to an stirring NY Times article called The Dirty Little Secrets of Search, which I recommend reading. The NYTimes article exposes how search engines Continue Reading »

SXSW Conference Versus STC Summit: Anne Gentle and Janet Swisher at the STC Summit, #stc10

How does the South by Southwest Interactive conference (SXSW) compare with the STC Summit? Are technical communicators behind the times when it comes to web trends and interactive media? I asked Anne Gentle and Janet Swisher, two Austin locals who have attended SXSW, to compare SXSW with the STC Summit. We recorded this video at Continue Reading »

Collaborative Authoring Trends and Costs

How do you go from 5 authors to 47, all collaborating on the same documentation? This is the issue Anne Gentle wrestles with in her post Collaborative Authoring — Tools and Costs. She explores everything from Author-it Live to Drupal, Mediawiki, Alfresco, and SharePoint, including cost breakdowns for each tool. Anne also cites research from Continue Reading »

Podcast with Anne Gentle about her Conversation and Community book

[amazon-product align=”right”]0982219113[/amazon-product]Download MP3 Length: 40 min. As a follow-up to my review of Anne Gentle’s book, [amazon-product type=”text” text=”Conversation and Community: The Social Web for Documentation”]0982219113[/amazon-product], I also interviewed her for a podcast. Now you can listen to Anne talk about some of the concepts in her book in a more personal way through the Continue Reading »

Review of Conversation and Community: The Social Web for Documentation

One of the perks about being a blogger is that authors occasionally send me their books to review. Recently Anne Gentle sent me her new book, Conversation and Community: The Social Web for Documentation. Anne’s book is particularly important because it addresses the situation of the technical writer today, with the web in the state Continue Reading »

Anne Gentle on her Forthcoming Book, Conversation and Community: The Social Web for Documentation

Download MP3 Length: 9 min. In this podcast, I talk with Anne Gentle about her forthcoming book, Conversation and Community: The Social Web for Documentation. Anne explains how we’ve transitioned from the Age of Information to the Age of Interaction, using social web tools to find the information we need. She builds on her experiences Continue Reading »