I'd Rather Be Writing » appearance http://idratherbewriting.com The Latest Trends in Technical Communication Fri, 10 Feb 2012 23:59:59 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Why Help Should Look Like a Website http://idratherbewriting.com/2009/08/10/how-help-can-be-structured-to-look-like-a-website-gryphon-mountain-journals/ http://idratherbewriting.com/2009/08/10/how-help-can-be-structured-to-look-like-a-website-gryphon-mountain-journals/#comments Mon, 10 Aug 2009 14:38:07 +0000 Tom Johnson http://writerriver.com/2009/08/10/how-help-can-be-structured-to-look-like-a-website-gryphon-mountain-journals/ I like Ben’s point here — that if users search the web for help more than they search an application’s help file for help, perhaps we should dress up our help to look more like the web. Lots of comments on this post.

Blog Sponsors

]]> http://idratherbewriting.com/2009/08/10/how-help-can-be-structured-to-look-like-a-website-gryphon-mountain-journals/feed/ 0 Gryphon Mountain Journals » Blog Archive » Results of a Study about Online Experience http://idratherbewriting.com/2008/11/14/gryphon-mountain-journals-%c2%bb-blog-archive-%c2%bb-results-of-a-study-about-online-experience/ http://idratherbewriting.com/2008/11/14/gryphon-mountain-journals-%c2%bb-blog-archive-%c2%bb-results-of-a-study-about-online-experience/#comments Fri, 14 Nov 2008 13:45:08 +0000 Tom Johnson http://writerriver.com/2008/11/14/gryphon-mountain-journals-%c2%bb-blog-archive-%c2%bb-results-of-a-study-about-online-experience/ Results of a Study about Online Experience — Gryphon Mountain Journals

]]> http://idratherbewriting.com/2008/11/14/gryphon-mountain-journals-%c2%bb-blog-archive-%c2%bb-results-of-a-study-about-online-experience/feed/ 0