We had a couple of writing interns join our group this month. To track writing assignments for the technology blog, I’ve been using JIRA. JIRA is a bug tracking tool from Atlassian (the same company that makes Confluence). It’s typically used by software teams to track bugs during software development projects. You can add comments to items, assign items to team members, assign the items … more »

I published an article in TechCraft last week called “Should You Sit Near SMEs?” TechCraft is the eNewsletter that accompanies the Technical Writers of India (TWI) mailing list. If you already have a Yahoo ID, here’s the link to the article — scroll down to the September 2007 PDF copy. It’s in the “Legally Bland” section. (I’m still not sure what this section title could … more »

My article, “Top 5 Podcasts for Technical Communicators,” appeared in STC’s Intercom today. It’s in the Cut & Paste section here (stc login required). I didn’t have a lot of space to expand, so I thought I’d take the liberty here. First, settling on just 5 podcasts was agonizing and I thought about it for weeks, constantly drawing up lists and ranking them. I actually … more »