Recently a reader wrote me asking for advice on changing careers into technical writing. I asked for some colleagues to respond. Bill Albing, an information architect in North Carolina, and Alyssa Fox, a technical communications manager in Texas, responded to the question. With permission from Bill, Alyssa, and “Cedric” (the name I’ve given the reader), I posted the conversation here.

In the pages section of my site (upper-left corner), I’ve added several new features: a Google Reader blogroll, podroll, and a shared Pandora feed. This blogroll is different from the usual blogroll. This blogroll is a javascript that inserts feeds from my Google Reader. Now you can know exactly what I’m reading, and I don’t have to maintain a blogroll list separate from my feedreader … more »

[Audio clip: view full post to listen] Download MP3 Duration: 27 min. In this podcast, I talk with Bill Albing, founder of KeyContent.org, about the impact of social media on technical communication. Bill talks about different ways social media helps audiences interconnect and interact. Good social media technologies enable professionals to collaborate easily, without being encumbered by complicated technology or even burdened by managing and … more »