Tag Archives: Brenda Huettner

Leaning Towards Longer Topics and Shorter TOCs

Everyone knows it’s a good practice to chunk your help material into discrete topics, but how granular should you chunk it? Take a look at this Microsoft Word 2007 help topic on inserting headers and footers. Although inserting headers and footers is the main task, the topic really has 11 related tasks: Insert the same Continue Reading »