In this interview, I ask Brenda Huettner, who is writing a book on accessibility called Communicating with Everyone, to provide some practical tips for making my website, which includes audio, video, images, and text, more accessible.

Everyone knows it’s a good practice to chunk your help material into discrete topics, but how granular should you chunk it? Take a look at this Microsoft Word 2007 help topic on inserting headers and footers. Although inserting headers and footers is the main task, the topic really has 11 related tasks: Insert the same header or footer on each page Make the first page … more »