Tag Archives: community

Do community efforts work?

Some of my projects include community-involved documentation. When you work for a church, it’s not hard to find dedicated members willing and committed to sacrificing a few hours for a higher cause. To harness community efforts, I gathered up a large pool of volunteer names and formed a listserv. I communicated project needs with the Continue Reading »

The Role of the Gatekeeper

Sarah O’Keefe’s guest post — The Role of the Gatekeeper is Changing — on Peg Mulligan’s blog is interesting. Sarah writes, The Internet is removing the traditional gatekeepers for content. This may seem obvious, but its implications in my life have been profound. I majored in English and then earned an MFA in creative writing. Continue Reading »

Fragmented Communities and the Chapter/SIG Web Site Problem

Recently Will Sansbury and I gave a webinar to STC community leaders on chapter and SIG websites. Rather than giving a static, one-way presentation about theoretical concepts with web design, or boring people with technical details they probably didn’t care about, we held the webinar more like a design review workshop, not too different from Continue Reading »

Design Reviews and Posting Without Answers

Recently our technical writing team at work (Information Strategies and Design) started holding regular design reviews. The review sessions are patterned after meetings that our interaction designers hold regularly, in which they get together and critique each others designs and approaches toward user interfaces. In our design review sessions, a couple of members from our Continue Reading »