Tag Archives: community

Do community efforts work?

Some of my projects include community-involved documentation. When you work for a church, it’s not hard to find dedicated members willing and committed to sacrificing a few hours for a higher cause. To harness community efforts, I gathered up a large pool of volunteer names and formed a listserv. I communicated project needs with the Continue Reading »

The Role of the Gatekeeper

Sarah O’Keefe’s guest post — The Role of the Gatekeeper is Changing — on Peg Mulligan’s blog is interesting. Sarah writes, The Internet is removing the traditional gatekeepers for content. This may seem obvious, but its implications in my life have been profound. I majored in English and then earned an MFA in creative writing. Continue Reading »

Fragmented Communities and the Chapter/SIG Web Site Problem

Recently Will Sansbury and I gave a webinar to STC community leaders on chapter and SIG websites. Rather than giving a static, one-way presentation about theoretical concepts with web design, or boring people with technical details they probably didn’t care about, we held the webinar more like a design review workshop, not too different from Continue Reading »

Design Reviews and Posting Without Answers

Recently our technical writing team at work (Information Strategies and Design) started holding regular design reviews. The review sessions are patterned after meetings that our interaction designers hold regularly, in which they get together and critique each others designs and approaches toward user interfaces. In our design review sessions, a couple of members from our Continue Reading »

Podcast with Anne Gentle about her Conversation and Community book

[amazon-product align="right"]0982219113[/amazon-product]Download MP3 Length: 40 min. As a follow-up to my review of Anne Gentle’s book, [amazon-product type="text" text="Conversation and Community: The Social Web for Documentation"]0982219113[/amazon-product], I also interviewed her for a podcast. Now you can listen to Anne talk about some of the concepts in her book in a more personal way through the Continue Reading »

Review of Conversation and Community: The Social Web for Documentation

One of the perks about being a blogger is that authors occasionally send me their books to review. Recently Anne Gentle sent me her new book, Conversation and Community: The Social Web for Documentation. Anne’s book is particularly important because it addresses the situation of the technical writer today, with the web in the state Continue Reading »

“What I’m Reading”: A New Feature on My Site and a Tweak of Writer River

I’m trying something a little new on my blog. Previously, every time I read a cool post, I submitted the link to Writer River. The problem with that, however, is that posting to another site isn’t such a smart search engine optimization (SEO) strategy. Using the Writer River method, people who follow trackbacks don’t follow Continue Reading »