I’ve been reading Sarah Maddox’s new book, Confluence, Tech Comm, Chocolate, and have been impressed. I enjoy the energy and speed in Sarah’s writing. If you’ve read her blog before, her book has the same tone. This is not a book review, because I’m not yet finished with the book. But it doesn’t take too many pages to come to some realizations worth noting. My … more »

The following is a guest post by Neal Kaplan, a technical writer at Zuora, Inc. Another post about wikis? Why not! Wikis are great! Just to set the stage, I’ve been a technical writer for a while now, working for software companies in Silicon Valley. (In fact, I often forget that there are technical writers who don’t document software.) I’ve worked at large companies, where … more »

The following is a guest post by Mick Davidson, a technical writer with 20 years of professional writing experience. Before I get started I’d like to thank Tom for giving me this opportunity to bang on about why I think wikis are the future for technical documentation. Like many writers, up to a few years ago I was plodding around using backwoods technology, stuck with … more »

The following is a guest post by Sarah Maddox, a technical writer at Atlassian. In a recent conversation, Tom mentioned that he’s been pondering this question: “Why, in a time when collaboration is more important than ever, do wikis still remain mostly unused as a help authoring tool in tech comm departments?” Tom asked me to join his ponderings and write a guest post on … more »

Yes, I am continuing this series on Organizing Content, so if you are tired of it, check back in a while. My goal is to reach 100 posts on the topic. An Electricity Fast First, a brief bit of news. All the lights in my house are off because Jane wants to do an electricity fast. It’s a Thoreauvian experiment to see what you gain when you … more »

Mary Connor talks about the latest tools for exporting documentation to wikis. She seems to prefer Webworks ePublisher for its ability to export to Confluence, a wiki that supports authoring for future releases.

DITA Meets Wiki – Output DITA to Wikitext | just write click.