The Elements of Content Strategy (A Book Apart, 2011), by Erin Kissane, provides the most brief yet thorough treatment of content strategy that you’re going to find. In about 75 pages, she lays out the principles of content strategy, traces its origins, and then outlines her methodology for doing content strategy. It’s a well-written, easy-to-follow handbook that should occupy a space on the shelf of … more »

[Audio clip: view full post to listen] Download MP3 (to download, right-click and select Save Target As) Duration: 28 min. In this podcast, I interview Alyssa Fox, an information development manager at NetIQ, about technical writing in agile environments. Agile environments involve short iterations of product development, such as three to six weeks to complete a release, rather than the longer one to two years … more »