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    Archive for engagement

    Brainstorming Solutions to Volunteer Management/Engagement

    February 1st, 2012 | 7 Comments »

    Engaging Volunteers

    I am constantly reflecting on the answer to this question: How can I draw upon the enthusiasm, intelligence, and skill of willing volunteers all around me to take our organization’s site to the next level? This goal mostly relates to my involvement in my organization’s technology blog, which has about 80 volunteer writers. In my post about what I learned during 2011 as a technical … more »


    Avoiding Burnout as a Technical Writer [Collaborative Post]

    May 6th, 2011 | 14 Comments »

    fire

    After I linked to my interview with Kristi Leach about collaborative posts, a reader submitted the following question: One of the problems I’ve had to combat over the years has been boredom/burnout — that feeling you get either when you’ve been on the same project for too long or a you’re on new project that just feels like exactly what you’ve been working on for … more »


    Why Is It Important for Video Tutorials to Be User-Led?

    November 13th, 2009 | 9 Comments »

    I recently spent 10 days in Florida visiting my family and giving a couple of presentations to the STC-Suncoast and STC-Orlando chapters on blogging. You can hardly take a family of kids to Florida without going to Disneyworld and Seaworld, so we did that as well. In case you’re unaware of the cost of theme parks, prices are enough to bring on a cold sweat … more »


    Creativity in the Workplace

    September 1st, 2009 | 16 Comments »

    In previous posts, I’ve explored whether technical writing is boring. Penelope Trunk’s latest post, All advice on how to manage creative people is awful, made me see the topic of workplace boredom in a different light. Citing research in sociology, Penelope explains that “people who work are happier than people who don’t because people who are employed spend more of their time being creative.” Creativity, then, … more »


    Students Engaged by Discussion, Not Smart Classrooms

    August 15th, 2009 | 1 Comment »

    All the money spent on making classrooms smart and high tech is basically a waste, since students find these formats boring. What really engages people is discussion and participation. Teachers should strip out all the “smart” gear and reformat the classroom back to the same structure that existed in Athens. (Link courtesy of tc.eserver.org)


    “Lost the Fire – How to Rekindle It” – A Second Response

    November 7th, 2008 | 6 Comments »

    Jayant writes, I am a technical writer from India. I just moved to the UK and find the scenario very different from India. Here technical writing jobs are not easy to come by – I understand this is due to the recession. I also have found my desire for technical writing waning away a bit. This could be because at my previous office, technical writing … more »