Tag Archives: Flare

Evaluating the Usability of Collapsible Sections (or jQuery’s Content Toggle)


After my post on Organizing Page-Level Content, a couple of people asked me about the usability of collapsible sections, also known as content toggles or dropdown hotspots. These are sections that are collapsed upon initial display and then expand when clicked. You can implement collapsible sections in several ways. In Flare, you can insert drop-down Continue Reading »

Implementing Highlighting in Madcap Flare’s HTML5 Output

If you’ve ever been frustrated by the lack of keyword highlighting in Flare’s HTML5 output, check out the script Scott DeLoach created for this. It works pretty well. Details for the HTML5 Highlighter are on Scott’s site: http://www.clickstart.net/highlighter/. I created a quick video tutorial showing how to actually incorporate the highlighter in Flare. It’s not difficult Continue Reading »

What Tools Do Technical Writers Use

Students and others trying to break into technical writing are always wondering what tools they should use. The latest tools survey from WritersUA seems helpful in answering this question. The survey concludes that some of the most popular tools for technical writers are Adobe Acrobat, Camtasia Studio, Adobe Captivate, Dreamweaver, Madcap Flare, Framemaker, Photoshop, Robohelp, Continue Reading »

Second-Level Faceted Navigation [Organizing Content 8]

In my previous post, I introduced faceted classification and faceted navigation as alternative methods for organizing help content. In contrast to topic-based hierarchies, faceted navigation provides multiple paths into the same content. These multiple paths increase the likelihood that users find the right content. Peter Morville and Jeffery Callendar, two information architects, call faceted navigation “arguably the most significant search Continue Reading »

Madcap Flare’s Extensibility: Adding jQuery to Flare

Alistair Christie recently published a podcast about Unscripted Screencasts and Flare Extensibility. In the podcast, he considers whether scripts are necessary for corporate screencasts –  a good topic for exploration and testing. But he also gets into something a little more interesting: extending Flare with jQuery. jQuery is the new Javascript. It provides smooth functionality Continue Reading »

DITA Features in Madcap Flare Webcast Tuesday at 11 a.m. EST from Scriptorium

Scriptorium is presenting a free webinar on the DITA features in Madcap Flare this Tuesday at 11 a.m. EST. Here are the details: Presented by Sarah O’Keefe, this webcast demonstrates using MadCap Flare to create WebHelp from DITA-based content. Topics covered include: Importing DITA content into Flare Map file handling Cross-references and links Relationship tables Continue Reading »

Why Help Authoring Tools Will Fade

I read a blog post the other day that I can’t stop thinking about. In the Myth of Single Sourcing, Michael Hiatt writes, The main issue for me is between authoring static in-house documents using single-sourcing methods before publishing, or capturing information sources dynamically after publishing from online social networks, linked data sources, and knowledge Continue Reading »