In 2004, when I returned from a teaching stint in Egypt and began working as a copywriter for a health company in Clearwater, Florida, my manager insisted that I track something related to my writing. We decided that I would track word count, because this was the easiest thing to track. Each week, I graphed the number of words I published, and during a weekly … more »

The following is a guest post by Steve Jong, chair of the STC Certification Commission. What does the certification program involve? First, for an introduction to the subject, I recommend the Wikipedia article at http://en.wikipedia.org/wiki/Professional_certification. Our Certified Professional Technical Communicator™ (CPTC) credential provides assurance to employers and the public that the certified practitioner possesses the knowledge, skill, and ability expected of a competent technical communicator to meet the demands … more »

This past year I learned a few things. As I approach 2012, I’d like to note what 2011 taught me: Writing documentation in a wiki suits me for the same reasons I enjoy interacting on the web. The web is interactive, alive, dynamic, collaborative, fresh, and unlimited in potential. A wiki, being online, allows me to partake in the same game-like, community-rich environment that I … more »

As 2011 approaches, Lynda at WritingAssist.com encourages technical writers to make technical writing resolutions for the new year: A new year means you get the chance to do things over, to do things better. Whether you’ve been happy with your technical writing team or you think things should improve, it’s time to look back on the past year to see what needs to improve and … more »

Every week our team has a team meeting. In our manager’s office, we sit around a table and talk about our projects, our concerns, and whatever else we want to talk about. Recently, during one of my colleague’s turns, he talked about his goals. Apparently he’d made some goals about video tutorials, and I can’t remember exactly what they were, just that he was reporting … more »

As 2008 ended, I neglected to write a year-end wrap-up post because it seemed so trendy and cliché at the time, but now that 2009 has started, my muse has been prodding me to write it. A lot of good things happened in 2008. We bought a house in Eagle Mountain, moving from an apartment to a two-story home that fits our little family of … more »

In light of New Year’s day and goal-making (I used to be an obsessive goal-maker), here are two stories that relate to motivation and desire. Story 1: Socrates A young man visits Socrates in search of wisdom. To the young man’s surprise, Socrates takes him out to a lake and dunks his head under water. As the man’s struggle to come up for air, Socrates … more »

In a recent episode on The Engaging Brand podcast, business coach Anna Farmery interviews Mark Sanborn, author of You don’t need a title to be a leader, on the topic of self-confidence. Farmery says many people have aspirations to write a book, but lack the self-confidence to do it. Sanborn says you can use a blog as a tool to build confidence and write a … more »