With my recent reflections on long versus short text, a comment by Michael O’neil made me wonder whether the “reading to do” mode equated with DITA’s task type, and whether the “reading to learn” mode equated to DITA’s concept type. In researching this, I stumbled across a goldmine of an article on the History of DITA. The article (mostly by Bob Doyle) traces the evolution … more »

Recently I wrote a wiki page listing all the benefits of installing Internet access in LDS meetinghouses. After I published my list, I realized the page was text heavy — so much that it looked uninviting and intimidating, even though the content itself was good. You can view the avalanche of text here. I like to think that text lays the foundation for graphics that will … more »

Ben Minson and I attended Don Moyer‘s session on drawing for technical communicators. Don explained simple drawing techniques to illustrate concepts. I asked Ben Minson, an artist, to comment on Don’s session and evaluate whether he thinks the techniques would be useful or practical in the workplace.

Have you ever tried to find cool graphics for conceptual diagrams but find yourself coming up empty handed? Sure, sites like istockphoto.com make icons available inexpensively. But no matter what the cost, if you work for a company you still have to submit an expense request, get it approved by management, and then subtract the cost from a dwindling budget. It’s a pain in the … more »