Tag Archives: illustrations

Making Help Content Enjoyable to Read — Impossible Quest?

In my previous post (“Less Text, Please”), I argued that users want shorter texts. I also explained how social media and Internet sites have possibly rewired our brains to incline us toward shorter content — according to some, our gnat-like attention spans can only consume a few short paragraphs before tapping out. The Onion has Continue Reading »

Podcast: Debunking the Boredom Myth of Technical Writing

Download MP3 (to download, right-click and select Save Target As) Duration: 55 min. Several weeks ago I wrote about my trip to Brigham Young University-Idaho and the presentation I gave there titled “Debunking the Boredom Myth of Technical Writing.” This podcast is a recording of my presentation. My presentation was part of the professional writing Continue Reading »