Alistair Christie recently published a podcast about Unscripted Screencasts and Flare Extensibility. In the podcast, he considers whether scripts are necessary for corporate screencasts –  a good topic for exploration and testing. But he also gets into something a little more interesting: extending Flare with jQuery. jQuery is the new Javascript. It provides smooth functionality that shows and hides components, slides objects around, and animates … more »

AIRTIGHT – Viewers. These effects simply blow my mind. Am trying to integrate a cool slideshow like effect into a blog. Maybe one of these will work.

Context-sensitive help in Madcap Flare is pretty easy to set up – you just follow the steps in Flare’s context-sensitive help instructions. However, there’s a usability problem that you must work around for the context-sensitive help to be successful. Let me explain. When the user clicks a context-sensitive help link, a help window appears, as it should. But suppose the user doesn’t close the help window, … more »

I was reading an article in a previous STC Intercom magazine about how to add a Send Feedback link to your online help project, but the javascript didn’t work. Here’s an alternative method that does work.  This Send Feedback link grabs the page title and URL and includes it in the e-mail that the user sends. The method below describes the integration using RoboHelp, but … more »