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Jeter Interviews Mike Hamilton at Former Blue Sky Software Office in La Jolla, Calif.

December 29th, 2007 | 17 Comments »

Charles Jeter recorded an excellent podcast with Mike Hamilton, V.P. of product management at Madcap Software, and posted it on his blog yesterday. Jeter is a technical writer in the California area who has been carefully analyzing the online help tool market. The following are some of my takeaways from the podcast: