[Audio clip: view full post to listen] Download MP3 (to download, right-click and select Save Target As) Length: 7 min. In this podcast, Mike Hamilton of Madcap Software talks about their phased approach to handling DITA with Flare. In Phase I, you’ll have the ability to import DITA topics and export to webhelp and other targets. In this sense, Flare functions as a transform engine. … more »

[Audio clip: view full post to listen] Download MP3 (right-click and select Save Target As to download) Duration: 60 min. Flare 4 was just released today by Madcap Software. In this podcast, I talk with Sharon Burton — product manager at Madcap Software — about all the main features of the Flare 4 release. Flare 4 topics we discuss include the following:

A few months ago, I started to write a post about the cultural shift blogging would create in the near and long-term future. I didn’t get very far and quickly became mired in speculation. But when I learned today that RJ Jacquez now has a blog, I started to remember some of my predictions. Basically, it goes like this: Amateur bloggers start to saturate Google … more »

Download MP3 Duration: 35 min. [Audio clip: view full post to listen] Madcap Flare is one of the most powerful online help authoring tools on the market today. In this podcast, Paul Pehrson, MVP in the Madcap Software forums, talks about Madcap Flare in depth. If you create online help, this is definitely a podcast you should listen to. Paul is a really sharp guy … more »

Charles Jeter recorded an excellent podcast with Mike Hamilton, V.P. of product management at Madcap Software, and posted it on his blog yesterday. Jeter is a technical writer in the California area who has been carefully analyzing the online help tool market. The following are some of my takeaways from the podcast: