Tag Archives: online help

Are Gerunds in Topic Titles Problematic in Search Results?

I’ve been accustomed to writing topic titles as gerunds (for example, “Configuring the Monitor Display” or “Reformatting Your Hard Drive”), followed by specific steps that would begin, “To configure the monitor display…,” or “To reformat your hard drive….” However, when I watched how an actual person used my online help file, I noticed he didn’t Continue Reading »

Adventures with the New Technical Communication Suite from Adobe (mostly RoboHelp 7 and Captivate)

Rob Houser’s recent article in Writers UA, “What’s New in RoboHelp 7?“, is a thorough, insightful article I highly recommend. After reading his review, I thought I’d post a few notes from my experiences with the same. (For more about Rob, see his site.) This past month I’ve been heavily using the RoboHelp 7 and Continue Reading »