Tag Archives: ownership

Why I Returned to Wikis for Help Authoring

5/23/2012 Update: See a more updated post, When Wikis Succeed and Fail. Last week I was feeling a bit stretched out about not having enough time to accomplish everything I needed to do. Granted, I gave several webinars to a total of 2,000 people, which was somewhat stressful, but I was more stressed about the Continue Reading »

The Case of the Stolen Documentation

Some months ago I created a half a dozen quick reference guides for an application that would have a potential audience of thousands of users (after it cleared the beta phase). The size of the audience gave me hope that I would actually create documentation to be used by more than a handful of people Continue Reading »

Directions I’m Going in 2010

Given that it’s a new year, a lot of people are writing about trends and predictions in technical communication. Ellis Pratt at Cherryleaf has an interesting post on the Top 10 Trends in Technical Communication for 2010. Larry Kunz has a post on Technical Communication Trends in 2010. Sarah O’Keefe chimed in with 2010 Predictions for Continue Reading »

May 24, 2013 » Jonatan Lundin: Hi Tom Thanks for an interesting post. First, I need to second Mark that people do not seek for topics... (Moving Beyond the TOC in Organizing Help Content — Illustrated Edition
May 23, 2013 » Mark Baker: Tom, For an scholarly study on the quality of crowd documentation vs official documentation, see... (Moving Beyond the TOC in Organizing Help Content — Illustrated Edition
May 23, 2013 » Nathan Posten: Hi Tom, I know this is an older post, but I still thought I would share our method for dealing the... (Does DITA Encourage Authors to Fragment Information into a Million Little Pieces?
May 23, 2013 » Scot Marvin: Tom, Another intriguing article. Thank you. I don’t know whether my desire to keep the TOC is based... (Moving Beyond the TOC in Organizing Help Content — Illustrated Edition
May 23, 2013 » Ellis Pratt: In a way, you can use DITA to do that. It’s making the content semantic at sentence and paragraph... (Moving Beyond the TOC in Organizing Help Content — Illustrated Edition
May 22, 2013 » Don Day: Tom, the editor that you were trying to access aat expedita.info is Oxygen’s Java-based Web component.... (Moving Beyond the TOC in Organizing Help Content — Illustrated Edition
May 22, 2013 » John Tait: Great article – thank-you I’ve used DITA’s subject scheme maps to define a taxonomy and... (Moving Beyond the TOC in Organizing Help Content — Illustrated Edition