Chrysler moved their car manuals from the traditional thick paper manual to a shorter format  accompanied by a DVD. Chrysler says the switch will not only save 20,000 trees a year, the videos on the DVD will also be more helpful to users trying to perform tasks. The shorter quick reference guides will still be 60-80 pages long (judging from the photo below, they also … more »

Today should have been a day of great excitement, almost like a coronation. Having struggled with a 175 page user manual for several months, I finally finished a first draft. Today I met with the client, alongside the senior project manager, the project manager, and a few others to present the sacred document, with the words “Reference Manual” on the front. I say it should … more »

LinkedIn: Answers: Do you read user manuals?.