[Audio clip: view full post to listen] Download MP3 (to download, right-click and select Save Target As) Duration: 28 min. In this podcast, I interview Alyssa Fox, an information development manager at NetIQ, about technical writing in agile environments. Agile environments involve short iterations of product development, such as three to six weeks to complete a release, rather than the longer one to two years … more »

Why Free Software has poor usability, and how to improve it. See #2.