One of the findability features in our help systems that we often overlook is the breadcrumb. Breadcrumbs typically sit above the page title and highlight the hierarchical path that leads to where you are. Here’s a screenshot of a typical breadcrumb, taken from Adobe Illustrator’s help: Greg Nudelman discusses breadcrumbs in one of his chapters in Designing Search: UX Strategies for eCommerce Success. This post … more »

Jane has wanted to implement something like Dooce’s Daily Chuck, where a new picture appears every day somewhere on the blog but not in the feed. The picture is usually just that — a picture, without much else. It works well to draw people to your site each day, knowing that you have something new. For the past two weeks I’ve been trying to figure … more »