This is a guest post by Ryan Schmid. Ryan has worked as a Senior Technical Writer and Information Developer in St. Louis, Missouri for nine years. He has previously been published in Intercom. Contact: schmidr@gmail.com. The August 2008 issue of Technical Communication analyzed the growing domain of virtual worlds. I contributed an article about the large amount of written text they contain. This seems surprising, … more »

[Audio clip: view full post to listen] Download MP3 Duration: 27 min. In this podcast, I talk with Bill Albing, founder of KeyContent.org, about the impact of social media on technical communication. Bill talks about different ways social media helps audiences interconnect and interact. Good social media technologies enable professionals to collaborate easily, without being encumbered by complicated technology or even burdened by managing and … more »