[Audio clip: view full post to listen] Download MP3 (right-click and select Save Target As to download) Duration: 60 min. Flare 4 was just released today by Madcap Software. In this podcast, I talk with Sharon Burton — product manager at Madcap Software — about all the main features of the Flare 4 release. Flare 4 topics we discuss include the following:

I used to think drop-down hotspots were the cat’s pajamas, until I realized they’re problematic for single source chunking. Let me elaborate. Drop-down hotspots seem like they’d be all the rage — the ability to compress massive amounts of information into little spaces that are easy to scan. You can get around the bloated TOC that intimidates readers with its endless books that expand and … more »

I’ve discovered two new blogs that I think are definitely worthwhile to add to your Google Reader: The first is Helpscribe, by Craig Haiss. He seems to have good common sense and I enjoy reading his perspective. His content is very focused on help authoring. The second blog is Sharon’s Madcap Blog, by Sharon Burton. She’s an intelligent, experienced writer who has recently joined Madcap … more »