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    Archive for skepticism

    A Good Response to “No One Reads the Help Anyway”

    December 11th, 2007 | 16 Comments »

    In this three-minute STC Atlanta podcast, Judy Glick Smith says she’s tired of trying to convince sales people of the value of documentation. She says she’s “tired of fighting the good fight.” No doubt as a technical writer you’ve heard the phrase, “No one reads the help anyway.” They let out a small chuckle to indicate that they’re only kidding, although deep down they’re being … more »