I’m giving an STC webinar this Thursday titled “Creating Help in a Wiki Environment.” Here’s the description: Creating Help in a Wiki Environment Thursday, 7 June | 4:00–5:00 PM EDT (GMT-4) One advantage to working in a wiki environment is to enable collaboration among a community of users. Without this collaboration, wikis offer little more Continue Reading »
The following is a guest post by Steve Jong, chair of the STC Certification Commission. What does the certification program involve? First, for an introduction to the subject, I recommend the Wikipedia article at http://en.wikipedia.org/wiki/Professional_certification. Our Certified Professional Technical Communicator™ (CPTC) credential provides assurance to employers and the public that the certified practitioner possesses the knowledge, skill, and ability Continue Reading »
I’m giving an STC webinar this week on designing quick reference guides. Here are the details: Designing Quick Reference Guides Date: Wednesday, 25 January | 1:00–2:00 PM EST (GMT-5) Condensing a manual into an attractive quick reference guide requires a poet’s precision with language, but it also requires you to exercise skill with visual design Continue Reading »
Here are my slides from the STC webinar I presented on organizing content (findability). The official title of the webinar was “Organizing Content: Breaking Out of Topic-Based Hierarchies.” I added detailed notes for each slide. This should make the presentation understandable even without the audio recording. You can download the presentation in two formats: PDF format Continue Reading »
The recording is available in a variety of formats: Audio with Slides MP3 Audio Only PowerPoint Show File PowerPoint Original File iPod format I recently gave a presentation at the STC Summit in Sacramento titled “Organizing Help Content: Breaking Out of Topic-based Hierarchies.” I would have recorded my presentation, but recording is not allowed. I Continue Reading »
I recently interviewed Alan Houser, candidate for STC vice president, in a podcast about his perspectives and plans for the STC. Both Alan and Vici Koster-Lenhardt are running for this position. I asked each of them the following five questions: What’s one of the greatest challenge STC members face right now. Any solutions? What would you like to see differently in the STC?
In this podcast, I talk with Victoria Koster-Lenhardt, candidate for STC vice president, about her perspectives and plans for the STC. Both Alan and Victoria Koster-Lenhardt are running for STC vice president. I asked Victoria following five questions: What’s one of the greatest challenge STC members face right now. Any solutions? What would you like to see differently in the STC?
Last week we recorded an Intermountain-STC chapter event, “Educational Programs and Workplace Practices,” held in Layton, Utah. The event included a panel of academics from local technical communication programs in Utah. We had six programs represented: BYU Provo, Westminster College, Utah Valley University, University of Utah, Utah State University, and Weber Utah State University.
One of the advantages of belonging to the Society for Technical Communication (STC) is having access to the rich information sources on technical communication. These sources include Intercom, the Technical Communication Journal, past proceedings from conferences, the Notebook blog, and more. Unfortunately, there isn’t a single search that allows you to comprehensively search all of Continue Reading »
Last month I gave a webinar on WordPress to the STC CIC SIG, which is the Independent Contracting and Consulting Special Interest Group of the Society for Technical Communication. I recorded the webinar and am allowed now to make it available for free on my site. The recording plays my voice only, and the whole Continue Reading »