The following is a guest post by Hezy Asher, a technical writer at Quest Software Israel. VITO CORLEONE: I want you to use all your powers. And all your skills. I don’t want his mother to see him this way. [Removes blanket revealing Sonny's mangled face.] VITO CORLEONE: Look how they massacred my boy. I was barely 14 years old when I saw Godfather I … more »

One can hardly dismiss the power of visuals. One of the oldest truisms in communication is that a picture is worth a 1,000 words. Instead of lengthy text, we praise infographics, diagrams, workflows, and other visual illustrations that communicate ideas. (See this collection of New York Times infographics.) In Visual Language: Global Communication for the 21st Century, Robert Horn’s main premise is that the combination of text with … more »

I’ve been researching how to translate screencasts. Here’s one problem to overcome: Even if you use youtube’s caption system, if you embed the translated videos on a web page, will users have to select both their language and captions? Normally, we want the video to display these automatically if we’re embedding the video a page that we have translated. It turns out that by adding … more »

This article is a guest post by Daniel Ng. Daniel is part of a small team with an in-house translator. They translate their own English Flare help projects to Simplified Chinese with Madcap Lingo and have been using Madcap Lingo since version 1. Madcap Lingo is Madcap’s offering in the XML-based translation authoring solution space. As a translation memory system, Madcap Lingo helps translators speed up and simplify the translation … more »

Will Write for Metamucil: User Assistance